Questions & answers

Our faqs

Questions & answers

What about child restraints like baby capsules, child seats and booster seats?

I’m a member of the Multi Purpose Taxi Program (MPTP). Am I allowed to travel?

Are drivers required to clean their vehicles after each trip to minimise the impact of the virus?

What cards do you accept?

Can I pay my fare in cash?

Can passengers travelling from another state or territory use a CPV service to enter Victoria?

Where will I meet the driver when I arrive at the Airport?

What happens if my flight is delayed?

What luggage entiltment will I have?

Is there any cancellation fee, if I cancel a taxi booking?

Will anyone else be travelling in the Taxi I book ?

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